VA provides solutions for integrated Retail Management, for a single-store, or a multi-store retail environment, scaling up to hundreds of Retail Stores with thousands of Users. Retail Module is integrated with all the other Modules – Finance & Accounts, Materials Management, Procurement Management, CRM, HRM, Asset Management, etc. VA Retail offers completely definable Retail Process Flow Management, e.g. Sales Order > Sales > Deliveries > Customer Service > Sales Returns Approvals > Sales Return Item Pickups > Sales Return. Barcoding/RFID automation is available for faster & more secured sales & inventory-checking process. Inventory Order Levels can be defined for automating the Re-Order process for standard items. Retail CRM is available for creating Retail Customer Database, with full CRM Data of each Customer, including Mobile & Email, Location Map / Mapping Coordinates for Google/Makani/Others, Birth Dates, Wedding Anniversary, etc. Apart from tracking complete transaction history of any Customer, VA provides advanced Business Intelligence (Reports/Graphs) for Analyzing Sales & Profitability by Customer, Customer Area, Nationality, Gender, Age-Group, etc. Advanced Retail Management Dashboards are available. Advanced Direct Marketing features are available like Loyalty Cards, Gift Vouchers, SMS/Email Marketing, Customer Feedback & Analysis, etc. For complex post-sale Delivery Management for multi-store-multi-location, an advanced Delivery Planner Dashboard is available, as well as Logistics Dashboard. Post-sales Customer Service Module is available for CSD, to manage Customer Complaints / Requests / Feedback, etc. For more click the title.

• Retail Stores for any Product
• General Retail Stores
• Supermarkets
• Department Stores
• Garment/Apparel Stores
• Electronics & Mobiles Stores
• Perfumes & Cosmetics Stores
• Jewellery & Watches Stores
• Furniture & Home Décor Retail
• Stationery Stores
• Restaurants
• Retail Services Stores